Frequently Asked Questions (FAQ)

At Craftszila, we specialize in customized gift hampers. You can personalize everything — from the theme, products, packaging style, to including a personal note or company branding.

You can easily place a custom or bulk order by:
WhatsApp: +91-7217309743
Email: info@craftszila.com
Just share your requirements, budget, quantity, and theme idea — our team will take care of the rest!

Custom Small Orders (1–10 hampers): Usually dispatched within 3–5 business days.
Bulk Orders: Depends on the quantity and customization — usually 7–15 business days.
Urgent orders? Contact us — we will try our best to accommodate!

Yes, we deliver pan-India!
Craftszila partners with trusted courier services to ensure your gift hampers reach safely and on time, anywhere across India.

Many of our products are proudly handmade, sourced from skilled artisans and premium brands. We ensure top quality, uniqueness, and sustainability wherever possible.

We take utmost care in packing, but in the rare case of damage during shipping, please contact us within 24 hours of receiving the order. We’ll assist you with a solution right away — replacement or refund, depending on the situation.